
Azalea Capital Partners is pleased to announce the successful closure of a marquee and prestigious deal acting as a Sole Arranger and Advisor for Fusion Cx, one of the fastest-growing providers of Business Process Management & Global customer experience management solutions, to secure $ 10 million acquisition financing loan from ICICI Bank, Canada for acquiring another BPO company in the United States of America.
Key objectives achieved with this funding:
- Expanding the international operations of the company
- Acquisition newer vertical and clients.
The Facility was granted post due diligence of Fusion CX, its subsidiary (which was the borrower) and the target and on various financial and non-financial parameters. This transaction showcases Azalea’s ability to raise acquisition financing capital overseas and provide funding to the investor in time bound manner for acquisitions.
About Fusion Cx:
Fusion CX is a global outsourcing services provider aimed at accelerating client’s success by applying innovative strategies and delivering excellent services by tailor made customer engagement and customer experience management (CXM). Fusion CX has presence in 14 countries, 28 locations with 14000 employees and over 250 international clients.
Fusion CX blends advance AI technology with empathetic human engagement, ensuring every customer touchpoint is a seamless fusion of high-tech efficiency and heartfelt connection.
About Azalea Capital Partners LLP:
Established in 2017, Azalea Capital Partners LLP, a Mumbai-based boutique investment bank, specializes in structured and distressed financing solutions for underserved Indian mid-caps. Co-founded by Emkay Global Financial Services and Abhijit Shrivastava, it leverages extensive market expertise to tap into lucrative credit opportunities. Emkay Global Financial Services Ltd., founded in 1995, is a respected name in the financial services sector, providing research-backed financial advice and wealth creation services to a diverse clientele worldwide, including FIIs, mutual funds, banks, corporate houses, and HNIs.